Intelligent Hotel Concierge

This is one of many use cases for Occamise in the hospitality industry

  • Automatically handle guest enquiries 24/7

  • Escalate requests to a staff member when necessary

  • Integrate with Hotel Management Systems

  • Assist with room service orders and dinner reservations

  • Provide personalised local attraction recommendations

  • Conduct automated pre-arrival and post-departure conversations

  • Enable guests to request and receive updates on their requests

  • Remember guests from previous interactions and continue the conversation

Experience the around-the-clock service experience from the “renowned” Occamise Hotel

Demo Hints

  • Ask anything about the hotel, request some more towels, grabs yourself a beer, need a late check-out? Whatever you need!

  • Unlike a real-world scenario this agent can’t transfer you to another department, lodge your room service request but is happy to provide you a glimpse of what is possible!

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View our full online demo compendium with intelligent voice and web chat

Occamise for Hospitality means outstanding customer experience

The founders of Occamise have over 30 years experience in the Customer Communications industry.

This page showcases a general use case for Occamise in hospitality. If you can imagine what automated guest enquiries and requests mean for a hotel business, imagine what else is possible.

From providing personalised local attraction recommendations, to conducting automated pre-arrival and post-departure conversations, managing loyalty program queries, assisting with event planning, and everything else in between. If it involves communication with guests - Occamise can be there.